Better self-pay prices/ Medical, dental, and veterinary care/ Compare before you commit/ A real advocate on your side/ One membership for your household/
Better self-pay prices/ Medical, dental, and veterinary care/ Compare before you commit/ A real advocate on your side/ One membership for your household/
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Overview An Ommpo overview ↗
New · Ommpo Health Concierge

The everyday work of healthcare, handled by a real person.

Text us the care task that keeps coming back. A real person will help you get it done.

Why it exists

Getting care means more than making an appointment.

There are portals to set up, messages to send, referrals to chase, prescriptions to remember, and follow-ups that slip into next week.

With Ommpo Health Concierge, you can text or email a dedicated concierge who helps keep those tasks moving.

The work

What your concierge can do

The calls and administrative steps you authorize, handled and reported back.

  • 01

    Appointments

    Schedule, reschedule, and confirm medical, dental, and mental health appointments.

  • 02

    Portal access

    Help set up patient or parent proxy access to provider portals.

  • 03

    Care-team messages

    Draft or relay questions to a care team, with the member's permission.

  • 04

    Referrals & tests

    Track referrals, test scheduling, and outstanding responses.

  • 05

    Prescriptions

    Send refill reminders and help contact the prescriber or pharmacy.

  • 06

    One clear update

    Organize visit details, paperwork, and next steps in one place.

  • 07

    Works alongside your Care Navigator

    When you also need self-pay price comparisons or help understanding a bill, your concierge coordinates with your Ommpo Care Navigator.

    Meet your Navigator
How it works

Send the task. We keep it moving.

  1. 01

    Text or email your request

    Describe the task in your own words, whenever it comes up.

  2. 02

    Your concierge handles it

    They confirm what you need, then make the calls and take the administrative steps you authorize.

  3. 03

    You get a clear update

    What happened, and what still needs your decision.

Clinicians make medical decisions and prescribe treatment. Ommpo keeps the process from stalling.

A member story

Hospital shifts and a one-year-old at home

Nicole's daughter's eczema cream wasn't helping. She wanted to message the dermatologist, but the hospital portal still needed parent access set up, and she kept putting it off between shifts.

Nicole texted her Ommpo concierge. The concierge contacted the hospital, helped Nicole complete the parent verification and portal setup, then helped her send the question to the dermatology team. The clinic reviewed it and issued a new prescription that evening.

"I'd been meaning to send that message for three weeks. My concierge helped me get through the portal, and we had an answer before bedtime."

Text us the care task that keeps coming back.

A real person will help you get it done.