Private Duty Care refers to non-medical, in-home support for aging adults, individuals with disabilities, or those recovering from illness or surgery. It includes assistance with daily living activities, companionship, personal care, and more.
Ommpo provides a curated care-matching platform with:
1. A dedicated Staffing Associate
2. Access to vetted CNAs, HHAs, PCAs, and companions
3. Compliance, background, and credentialing done for you
4. Ongoing support and caregiver replacements
No. You pay your caregiver directly. Ommpo’s monthly subscription fee (starting at $1499) gives you access to the platform, staffing associate, and care coordination tools.
Your fee covers:
• Personalized care matching
• Compliance and credential tracking
• Rapid replacements when needed
• Home maintenance coordination (plumbing, HVAC, etc.)
• Concierge support for schedule changes or questions
Yes. You’ll receive 2–3 curated candidates based on your needs and preferences. You can interview and select the one that feels right.
Ommpo provides guaranteed replacements (based on your plan tier) with access to our live roster of backup talent.
No. Ommpo is a referral and staffing platform. All caregivers are independent providers who are thoroughly vetted and credentialed. We do not provide medical care or operate as a licensed home health agency.
Start by submitting your application on our website. Our team will review your:
• CNA/HHA/PCA certification
• Background check and references
• Annual physical and health documentation
• Up-to-date resume
No. Caregivers on our platform are independent contractors. You maintain flexibility and control over the jobs you accept and the hours you work.
We match caregivers with:
• Families needing private in-home support
• Home health agencies
• Skilled nursing and assisted living facilities
Yes! Top caregivers on our platform can access:
• Health insurance options
• Paid time off eligibility
• Career advancement and scholarship programs
• Weekly pay (if contracted through agency partners)
If you're working with a private family, they pay you directly. If you're contracted through an agency or SNF, payments are made per their policy — and we offer weekly payout options when available.
We offer:
• A Caregiver Success Team
• Ongoing job matching
• Credential and compliance tracking
• Priority placement for high-rated caregivers
Ommpo offers four levels of membership designed to fit different family needs and lifestyles:
Lifestyle Plan – $999/month
Perfect for families seeking essential caregiver matching and concierge support. Includes caregiver placement, dedicated assistance, and access to Ommpo’s trusted support network.
Complete Plan – $1,499/month
A step up in coverage, designed for families who want added peace of mind. Includes everything in the Lifestyle Plan plus expanded concierge coordination, higher home maintenance coverage, and enhanced continuity benefits.
Elite Plan – $2,499/month
Comprehensive support for families needing a higher level of service. Includes all Complete Plan features, greater home maintenance coverage, and more hands-on concierge access.
White Glove Plan – $3,499/month
Our top-tier, all-inclusive service. Includes personalized caregiver matching, concierge-level coordination, guaranteed continuity (with PTO covered and replacements provided), and the highest home maintenance coverage. White Glove delivers total assurance and luxury-level support with no hidden costs.
Note: Caregivers are paid directly by the client. Ommpo provides the matching, coordination, benefits, and replacement coverage as part of your plan.
Yes, you can upgrade or downgrade your plan at any time. Changes will take effect at the start of your next billing cycle.
Each plan comes with a specific set of services. Visit our Coverage Terms of Service for a detailed breakdown of what’s included in each plan.
Home Maintenance and Repairs
We handle the hard work so you can enjoy the comfort of your home. Our maintenance and repair services include:
Plumbing: Fast solutions for leaks, clogs, and other issues.
Electrical Services: Reliable repairs for wiring, lighting, and outlets.
Heating & Cooling: Expert HVAC tune-ups, repairs, and replacements to keep your home comfortable year-round.
Garage Door Services: Maintenance and repairs for smooth and safe operation.
Appliance Repairs: Professional care for washers, dryers, refrigerators, and more.
Ommpo Health is an affordable cash reimbursement health plan designed to cover urgent and emergency medical expenses for individuals and pets. Subscribers can access $1,000 to $5000 annually in reimbursements, depending on plan—no insurance required.
Once you subscribe, you can visit any urgent care facility for eligible services. Simply submit your medical receipts through our easy-to-use online portal, and we’ll process your reimbursement quickly and transparently.
Ommpo is a unique subscription service designed to make urgent care affordable and accessible for both individuals and pets. For a low monthly fee, you get coverage for urgent medical expenses, plus access to a wealth of health and wellness content—all in one platform.
Ommpo is ad-supported, which allows us to keep your subscription affordable while offering personalized health tips, recommendations, and targeted ads to support our service.
You can trust Ommpo to help you navigate urgent care needs without breaking the bank, while also staying informed on how to improve your overall health. As a part of our service, you’ll also receive emails with health tips, promotions, and special offers from our partners. With Ommpo, you can prioritize your health and the well-being of your pets—without the financial stress.
No, this is not health insurance. Our Ommpo plan only covers urgent care visits, unlike a typical health insurance plan which also covers annual exams and ongoing treatments.
Yes, the Ultimate Plan includes an annual maximum of $5,000 in coverage per member for urgent care, emergency veterinary, and emergency dental expenses.
Ommpo does NOT offer medical services. Ommpo simply provides cash reimbursement for our members’ urgent care emergency needs.
You can visit any licensed urgent care clinic that operates in your state. We encourage you to choose a provider that you trust and feel comfortable with.
No, hospital visits or stays are not covered under the Ommpo membership.
Our plan covers urgent and emergency medical expenses at licensed urgent care centers. This includes things like treatment for illnesses, injuries, X-rays, and minor procedures.
No. Ommpo Health is independent of traditional insurance, making it accessible to everyone, regardless of insurance status.
No. Ommpo Health is transparent, with no hidden fees or surprise charges.
Ommpo Health only covers emergency medical events that are handled at urgent care clinics. Urgent care clinics are designed to treat non-life-threatening medical issues that still require prompt attention. Below is a comprehensive list of common conditions and medical needs that can be addressed at an urgent care clinic:
Injuries
• Minor fractures (e.g., fingers, toes)
• Sprains and strains
• Minor cuts, scrapes, and wounds requiring stitches
• Bruises and mild swelling
• Minor burns or scalds
Respiratory Issues
• Common cold symptoms (e.g., congestion, cough, runny nose)
• Influenza (flu) symptoms
• Sinus infections (sinusitis)
• Allergies and hay fever
• Mild asthma symptoms (e.g., wheezing, shortness of breath)
• Sore throats (e.g., strep throat)
Infections
• Ear infections or earaches
• Urinary tract infections (UTIs)
• Skin infections (e.g., cellulitis, impetigo)
• Pink eye (conjunctivitis)
• Minor abscesses or boils
Gastrointestinal Issues
• Food poisoning symptoms (e.g., nausea, vomiting, diarrhea)
• Mild abdominal pain (non-severe and without alarming symptoms)
• Acid reflux or heartburn
• Dehydration
Skin Conditions
• Rashes (e.g., poison ivy, dermatitis, eczema)
• Bug bites and stings (non-severe allergic reactions)
• Minor allergic reactions (e.g., localized swelling or redness)
• Hives
Musculoskeletal Issues
• Back pain (mild to moderate)
• Joint pain or mild arthritis flares
• Sports injuries that are not severe
Other Medical Needs
• Fever (especially in children or mild adults)
• Headaches (non-severe or without neurological symptoms)
• Minor dizziness or lightheadedness
• Cold sores or oral ulcers
• Minor eye irritation or redness
Important Note: Urgent care clinics are not equipped to handle life-threatening emergencies (e.g., heart attacks, strokes, severe head injuries). These conditions require immediate attention at an emergency room and these services are not covered by Ommpo Health.
We offer a wide range of home maintenance services, including plumbing repairs, electrical services, HVAC tune-ups, and appliance maintenance through third-party vendors.
You can schedule services through our online platform or by contacting our customer support team. Simply select the date and time that works best for you.
Yes, emergency repairs are included in our subscription plans. Contact us as soon as an issue arises, and we’ll dispatch a trusted vendor to address the problem.
Smart home support includes assistance with the installation, setup, and troubleshooting of smart devices such as thermostats, security cameras, and smart lighting systems. This service is available in the Empower Plan.
While each plan comes with a standard set of services, you can request add-ons or customize your schedule to better fit your needs. Additional charges may apply for certain customizations.
No. You may need a home health agency if you need help with Activities of Daily Living (ADLs) – like bathing, toileting, feeding, dressing or transferring. If you need more intensive support for ADLs, we are able to refer you to the most reliable resources in our area.
No. Our focus is on Instrumental Activities of Daily Living (IADLs). We help out with things like shopping for groceries or clothing, home maintenance, paper taming and bill paying, going to appointments, helping with technology, and so much more.
We accept major credit cards and other secure payment methods. Payments are processed automatically on a monthly basis.
Yes, you can cancel your subscription at any time by contacting customer support. Your subscription will remain active until the end of your current billing cycle.
No, there are no hidden fees. All covered services are included in your monthly subscription fee. Additional charges apply only for services outside the scope of your plan.
Ommpo Care works with carefully vetted local vendors who are licensed, insured, and experienced in their fields.
Yes, all our vendors go through a rigorous screening process to ensure they meet our high standards for quality and reliability.
If you are not satisfied, please contact our customer support team immediately. We will address your concerns and, if necessary, arrange for the service to be redone.
When you are ready to schedule a task, simply book online, via email, or by phone. Your assistant will contact you immediately to complete your task.
You can reach our customer support team via:
Phone: 855-847-7575
Email: support@ommpo.com
Online Chat: Available on our website.
Our support team is available Monday through Friday 8am to 6 pm EST to assist you with any questions or concerns.
If your question isn’t answered here, our team is happy to help. Contact us today and experience the peace of mind that comes with Ommpo.
You can reach our customer support team via:
Phone: 855-847-7575
Email: support@ommpo.com
Online Chat: Available on our website.
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Ommpo is a non-medical caregiver referral and concierge support service. We are not a licensed home health agency and do not provide direct medical care. All caregivers and service providers are independent professionals matched through our platform. Clients remain responsible for caregiver compensation, while Ommpo provides matching, coordination, benefits, and replacement coverage. Service availability, coverage limits, and benefits vary by plan. Please review your agreement for full terms, conditions, and exclusions.
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